ideamapper FAQs
How do I connect Ideamapper to Zotero?
Zotero is a reference management software to manage bibliographic data and related research materials, such as PDF and ePUB files. There is a Zotero tool within Ideamapper that allows you to connect directly to your Zotero account and import ...
WebApp vs Desktop Editions
The WebApp The Ideamapper WebApp looks and feels very similar to the desktop application but the webapp allows you to use Ideamapper on a web browser (most up-to-date browsers will work). This requires you to login with a username and password, or ...
Can Ideamapper be installed on a Citrix environment?
Yes, Ideamapper can be installed and run on a Citrix environment.
When I try the webapp in my browser I get a "WebGL is not supported message" and the app does not load.
Problem: In some cases the app cannot start and the user sees "Error: WebGL is not supported" message. How to fix: The "WebGL is not supported" error message you're seeing is due to the fact that the Ideamapper app requires WebGL support, but your ...
Will I have access to Ideamapper updates?
If you have purchased an Ideamapper license key or subscription, you are given access to all Ideamapper updates. We are constantly looking and ways to improve Ideamapper, and updates as and when necessary and when new features are added, this is ...
Can I use Ideamapper offline?
Yes. If you would rather not access the cloud to log in and store your files, you can download the Ideamapper Pro edition, which is entirely offline. Once installed, Ideamapper Pro does not require a connection to be used.
Does Ideamapper use the cloud?
Ideamapper Pro (offline) does not use the cloud. All data is locally stored on the device it is installed upon. Ideamapper Cloud & the WebApp uses the cloud to store user’s login details and files created. This information is stored in Amazon S3. ...
What is the Ideamapper WebApp?
The Ideamapper WebApp allows you to use Ideamapper on a web browser (most up-to-date browsers will work). The WebApp looks and feels very similar to the desktop application but there are few limitations to this technology (see below). The advantages ...
Is my usage logged anywhere? (Desktop offline edition)
The below FAQ applies to the Ideamapper Desktop offline edition. This does not apply to the Desktop Cloud edition or the WebApp. The program usage data is ONLY stored on the computer (or mobile device) where the software is installed. It is NOT ...
I cannot find the answer to my question
We are working to update our FAQs from questions submitted by our users. However, if your question isn’t listed, please submit a ticket.
Who are BioSilico, the creators of Ideamapper?
BioSilico Limited are the creators of Ideamapper, Essay Writer & Microbreak. We use the latest advances in computing and software technology to create advanced solutions in varied fields of applications. Our vision is to use our technological and ...
I have an Ideamapper License Key, which download do I use?
For our legacy users with old versions of Ideamapper license keys, please see the below list to find your download option. Ideamapper Download Spark Leaner Spark Basic Spark Student Ideamapper K12 Download ideamapper4Kids Ideamapper Higher Ed ...
License Activation (desktop editions)
General Information All our software is licensed. As a user, you do not own the software but you purchase a right to its use. Please consult our EULA that came bundled with your software for more information. License Key A license key is an ...
License Types (desktop editions)
Introduction This document describes the different license types that are supported by Ideamapper software. You may not be able to buy every type of license. License Activation Ideamapper software requires node locking through an activation ...
Program says "License Key Invalid"
There are 4 different editions of IdeaMapper (IdeaMapper, IdeaMapper4Kids, IdeaMapper4Students, and IdeaMapperPro) and a license key for one edition will *not* work in another edition. If you have installed multiple editions of the program, for ...
How can I stop the subscription renewal?
When you purchase a subscription your credit card gets charged once only and this then enables the subscription for the entire period. Our subscriptions are NOT automatically renewed, so there is no need to cancel the subscription. Instead you will, ...