BioSilico Software Help Center

Help Center
BioSilico
Bringing software to life
ideamapper
Create, structure, write
Microbreak
Happier, healthier workplace
Essay Writer
Create it, write it, reference it
Spark-Space
Spark-Space Enabling Software
Pretect
Pre-Tect Ergonomic Software

Recent Articles
Version 4.2.0009 (March 2026): Improvements & Fixes
Which editions are affected? All editions: IdeaMapper Desktop Cloud, IdeaMapperPro, IdeaMapperK12, IdeaMapperHigherEd and EssayWriter. How to get this release? For desktop installations: Go to https://ideamapper.com, follow HelpDesk and download ...
Version 4.2.0008 (February 2026): Improvements & Fixes
Which editions are affected? All editions: IdeaMapper Desktop Cloud, IdeaMapperPro, IdeaMapperK12, IdeaMapperHigherEd and EssayWriter. How to get this release? For desktop installations: Go to https://ideamapper.com, follow HelpDesk and download ...
WebApp Beta Version
The Ideamapper WebApp allows you to use Ideamapper with a web browser (most up-to-date browsers will work). The WebApp looks and feels very similar to the desktop application. Click here to login to the Webapp Beta Version Click here for more ...
Version 4.2.0007 (January 2026): Improvements & Fixes
Which editions are affected? All editions: IdeaMapper Desktop Cloud, IdeaMapperPro, IdeaMapperK12, IdeaMapperHigherEd and EssayWriter. How to get this release? For desktop installations: Go to https://ideamapper.com, follow HelpDesk and download ...
I have tried to activate my license and it always asks me to activate again.
Problem: Whenever you start Microbreak the software it will ask you to activate and even if you activate successfully, next time you start it will ask to activate again. This problem can occur if you have tried to license as administrator user and ...

Popular Articles
Can I use Microbreak offline?
Yes. Once installed Microbreak does not require connection to be used.
I cannot find the answer to my question
We are working to update our FAQs from questions submitted by our users. However, if your question isn’t listed, please submit a ticket.
How can I stop the subscription renewal?
When you purchase a subscription your credit card gets charged once only and this then enables the subscription for the entire period. Our subscriptions are NOT automatically renewed, so there is no need to cancel the subscription. Instead you will, ...
When I try the webapp in my browser I get a "WebGL is not supported message" and the app does not load.
Problem: In some cases the app cannot start and the user sees "Error: WebGL is not supported" message. How to fix: The "WebGL is not supported" error message you're seeing is due to the fact that the Ideamapper app requires WebGL support, but your ...
How does License Activation work?
General Information All our software is licensed. As a user you do not own the software but you purchase a right for it’s use. Please consult our EULA that came bundled with your software for more information. License Key A license key is an ...

BioSilico Software Help Center | Help Center

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BioSilico

ideamapper

Microbreak

Essay Writer

Spark-Space

Pretect

Recent Articles

Version 4.2.0009 (March 2026): Improvements & Fixes

Version 4.2.0008 (February 2026): Improvements & Fixes

WebApp Beta Version

Version 4.2.0007 (January 2026): Improvements & Fixes

I have tried to activate my license and it always asks me to activate again.

Popular Articles

Can I use Microbreak offline?

I cannot find the answer to my question

How can I stop the subscription renewal?

When I try the webapp in my browser I get a "WebGL is not supported message" and the app does not load.

How does License Activation work?