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Recent Articles
Version 4.2.0007 (January 2026): Improvements & Fixes
Which editions are affected? All editions: IdeaMapper Desktop Cloud, IdeaMapperPro, IdeaMapperK12, IdeaMapperHigherEd and EssayWriter. How to get this release? For desktop installations: Go to https://ideamapper.com, follow HelpDesk and download ...I have tried to activate my license and it always asks me to activate again.
Problem: Whenever you start Microbreak the software it will ask you to activate and even if you activate successfully, next time you start it will ask to activate again. This problem can occur if you have tried to license as administrator user and ...Which hostnames does ideamapper (desktop) access? (firewall rules)
All IdeaMapper desktop editions require access to the following hosts during license activation: https://activate.ideamapper.com Once a month each ideamapper application will check for updates at https://update.ideamapper.com When running no ...How do I disable the automatic update check at the start of the program?
All IdeaMapper editions will regularly check for updates. This usually happens once a month and once an update has been found the user will then be reminded every time they start the software to update. In a managed environment (e.g. a University ...Version 4.2.0005 (July 2025): Improvements & Fixes
Which editions are affected? All editions: IdeaMapper Desktop Cloud, IdeaMapperPro, IdeaMapperK12, IdeaMapperHigherEd and EssayWriter. How to get this release? For desktop installations: Go to https://ideamapper.com, follow HelpDesk and download ...
Popular Articles
Can I use Microbreak offline?
Yes. Once installed Microbreak does not require connection to be used.I cannot find the answer to my question
We are working to update our FAQs from questions submitted by our users. However, if your question isn’t listed, please submit a ticket.How can I stop the subscription renewal?
When you purchase a subscription your credit card gets charged once only and this then enables the subscription for the entire period. Our subscriptions are NOT automatically renewed, so there is no need to cancel the subscription. Instead you will, ...When I try the webapp in my browser I get a "WebGL is not supported message" and the app does not load.
Problem: In some cases the app cannot start and the user sees "Error: WebGL is not supported" message. How to fix: The "WebGL is not supported" error message you're seeing is due to the fact that the Ideamapper app requires WebGL support, but your ...How does License Activation work?
General Information All our software is licensed. As a user you do not own the software but you purchase a right for it’s use. Please consult our EULA that came bundled with your software for more information. License Key A license key is an ...